24/7 Assistance Services

Global Response provides excellent round the clock medical and travel assistance 24-hours a day, 7 days a week and 365 days a year.

Our team of multi-lingual medical professionals and network of agents ensure that each patient receives top of the line care and is brought home as soon as safely possible.

Our Doctors and Nurses undertake repatriations worldwide, liaise with airlines and air ambulance companies, and utilize Global Response’s own repatriation equipment, drugs and pharmaceuticals from its London base, which is close to both Heathrow and Gatwick.

Reimbursement Claims Handling

We have a team of dedicated claims professionals to walk your customers through every step of filing a claim.

To request a travel claims form click here.

Technology, Data & Reporting

Our market leading technology brings value and efficiency in real-time – saving time and cost and improving the customer experience. By partnering with Global Response, you will gain:

• Real-time access to data: total transparency
• Streamlined administration
• Improved service to customers
• Increased access to insightful data
• Customer access to portal for registering claims and accessing information
• Bespoke reporting and management information

News

International Medical Group^® (IMG^®) is pleased to announce that their global family of brands, including ALC Health, iTravelInsured, AkesoCare, and Global Response, will all be unified under the IMG brand.

Read the full announcement.

Services

	24/7 Assistance Services Global Response provides excellent round the clock medical and travel assistance 24-hours a day, 7 days a week and 365 days a year.
	Reimbursement Claims Handling We have a team of dedicated claims professionals to walk your customers through every step of filing a claim.
	Technology, Data & Reporting Our market leading technology brings value and efficiency in real-time – saving time and cost and improving the customer experience.